Frequently Asked Questions
1. Do you offer free shipping?
We offer free shipping to the United States, Canada, Australia, United Kingdom and European Union, shipping to other areas is automatically calculated at checkout.
2. How long does it take for me to receive my order?
Orders are usually processed within 1-2 business days. Delivery time varies depending on the destination, most are 2-5 business days, some may take 5-10 business days.
3. How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number to monitor your package status.
4. What is your return policy?
We offer a 30-day return policy. Products must be in original packaging and unused. Please contact customer service for return authorization.
5. How do I know if a product fits my vehicle?
Use our vehicle fitment tool by entering your vehicle's Year, Make, and Model (YMM) to find compatible LED headlights and taillights for your car. Please note that some products are only compatible with models equipped with original halogen headlights (Such as golf headlights).
6. Is the product plug-and-play?
Yes. For most products it is plug and play and we usually come with adapters for different sub-models.
7. What are the benefits of VLAND LED lights?
Our products feature premium LED technology offering brighter illumination, longer lifespan, lower energy consumption, and undergo rigorous quality testing to ensure reliable performance.
8. Are these products sold in pairs?
Yes, all products are sold in pairs unless otherwise stated? The package contains left and right sides as well as instructions and necessary accessories.
9. Do products come with a warranty?
Yes, our products provide 12 months quality guarantee. Any quality problems during the warranty period can be replaced free of charge.
10. What should I do if the lights don't work after installation?
Please check: 1). Power connections are secure; 2). Fuses are functioning; 3). Whether a decoder is needed. If the issue persists, contact technical support.
11. Do you offer wholesale or dealer partnerships?
Yes, we welcome wholesale and dealer partnerships. Please contact us via our business email for more information.
